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Abstract:
In early 2005 the Xerox Corporation began
deploying its Design for Lean Six Sigma (DfLSS)
initiative. Many companies’ DfLSS deployments
are typically structured similarly to their Lean
Six Sigma programs. This presentation outlines
an unconventional DfLSS deployment model used
at Xerox Corp. to enhance the effectiveness, efficiency,
and predictability of technology and product-development
organizations. This custom deployment model was
structured around a building-block training structure,
a flexible competency-based certification process,
and integrated coaching. DfLSS program-deployment
results include high employee satisfaction, over
1000 product-delivery professionals trained, and
significant product-delivery success stories.
The lessons learned typically
focused on what worked, what did not work, and
what ultimately could be characterized as interesting.
This presentation also includes what was learned
and the impact these lessons had on the overall
DfLSS program.
Presenter:
Norm Fowler, Keys Six Sigma
Norm is president of Keys Six Sigma, a consulting
firm established to help companies sort through
the issues and concerns about developing and deploying
Lean Six Sigma programs. Prior to starting Keys
Six Sigma, Norm was a member of the Xerox Corp.’s
Lean Six Sigma senior staff as Strategic Initiatives
Manager, responsible for developing and deploying
the DfLSS and DMAIC Green Belt programs. During
his 27 years at Xerox, Norm held numerous technology
development, strategic planning, and management
responsibilities.
Norm holds an MS in
plastics from the University of Lowell, Lowell,
Massachusetts, from which he also graduated summa
cum laude with a BS in plastics engineering.
He also holds an associate’s degree in applied
science in plastics technology from the State
University of New York at Morrisville. Norm has
been a member of SPE for 34 years and has served
the Society at the Section, Division, and international
levels. He is an International Past President,
a Distinguished Member, and an Honored Service
Member of SPE.
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| Registration Fees |
Individual |
Group |
| SPE Member |
$99.00 |
$150.00 |
| Nonmember |
$150.00 |
$175.00 |

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Contact:
For further information contact Elizabeth Reagan,
203-253-1368 or Email: ereagan@4spe.org
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